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Improving Access - DoctorLink

Log in to Doctor Link

Twickenham Park Surgery would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here.

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

You can even download the App:

App store    Google play

IMPORTANT INFORMATION

Practices in England have been informed to make patients aware that the Health and Social Care Information Centre (HSCIC) will begin extracting data from spring 2014. For further information please see Health & Social Care Information for the care data programme.

NHS England is commissioning a modern data service from the HSCIC on behalf of the entire health and social care system.

Under the Health and Social Care Act 2012, NHS England has the power to direct the Health and Social Care Information Centre (HSCIC) to collect information from all providers of NHS care including general practices. The data to be extracted by GP practices were considered by the Joint GP IT Committee of the British Medical Association and the Royal College of General Practitioners, as well as an independent advisory group.

The General Practice Extraction Service (GPES) will be used to extract GP data each month. Initially the data will cover the period from April 2013 onwards. The identifiers to be extracted are: NHS number, date of birth, postcode, and gender which will allow patients’ GP data to be linked to their hospital data. No free text will be extracted, only coded information about referrals, NHS prescriptions and other clinical data.

To opt out of this data extraction please contact our reception staff.

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